COMMON ISSUES

Questions about set up, maintenance or troubleshooting? Here you can find valuable resources.

1. Fill the detachable water tank
2. Turn on the switch to preheat (nearly 3 mins ) , wait until all coffee buttons stays on and "000" stops flashing on the display
3. Add coffee powder to the filter and tamp evenly
4. Install the portafilter to the machine in place
5. Press the coffee making buttons for extraction
6. Turn on the steam konb to make foam with steam wand

For a detailed unboxing and operation video, please check
https://www.youtube.com/watch?v=vUCp1jRX-eA&t=4s

Steam mode not canceled – Press the steam button to exit steam mode before extraction.

1. In order to ensure the best performance of the appliance, the cleanliness of its inner water channels, and the pure, good taste of your coffee, the appliance should be descaled and maintained with descaler or citric acid on a regular basis of every 1-3 months;

2. Please follow the videos for more details
Daily Cleaning & Maintenance: 
https://www.youtube.com/watch?v=HT-klX3Jkxc
Monyhly Descaling Tutorial :
https://www.youtube.com/watch?v=15_EezsNukc

Machine is preheating / Steam button is not pressed / Steam is preheating after steam button is pressed

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